Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a trek booking, or contact us for support.

• Personal information (name, email, phone number, emergency contact)
• Trekking preferences and fitness information
• Booking and payment information
• Communication history with our trek coordinators
• Health and medical information relevant to trekking

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our trekking services:

• Process your trek bookings and payments
• Send booking confirmations and trek updates
• Provide customer support and trek coordination
• Ensure trek safety and emergency preparedness
• Send marketing communications (with your consent)
• Improve our trekking services and user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trek guides and coordinators for safety purposes
• With emergency services if required during treks
• With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure storage practices.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent at any time
• Request data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our trekking services are not intended for children under 18 without parental consent. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this privacy policy, please contact us: